Privacy Policy

Based Audio (“Based Audio”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and platform.

• Name
• Email address
• Account login credentials
• Any information you submit when contacting support

When you choose to connect third-party platforms (such as Facebook or Instagram), we may receive:

• Public profile information (such as name and profile picture)
• Business account identifiers associated with your connected account

We only access data that you explicitly authorise through platform permissions.

• Basic usage data (such as feature interaction and session activity)
• Technical data required for platform performance and security

Meta platforms may include:

• Public profile information
• Business account identifiers associated with the connected account

This data is used solely to:

• Authenticate users
• Display business-related context inside the Based Audio platform
• Support user-initiated features

We do not sell Meta platform data and do not share it with third parties outside of providing core platform functionality.

Based Audio complies with Meta Platform Policies and only accesses data in accordance with permissions granted by the user.

• Provide and operate the Based Audio platform
• Authenticate users and connected accounts
• Deliver platform features and insights
• Communicate important service information
• Maintain platform security and prevent misuse

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Data associated with connected platforms is retained until:

• The user disconnects the platform, or
• A deletion request is made
• or until access tokens expire

During private beta, data handling practices remain consistent with this policy and may evolve as features are released

To request deletion:

• Visit our Data Deletion page, or
• Email support@basedaudio.co.uk

Upon request, we will delete personal data unless retention is required by law.

We may share data only with:

• Trusted service providers required to operate the platform
• Authorities if required by law

All partners are required to handle data securely and lawfully.

Creative partners, studios, or ecosystem organisations do not receive access to user data unless explicitly authorised by the user.

hese measures include, but are not limited to:

• Secure authentication and access controls to limit data access to authorised users only
• Encryption of data in transit using industry-standard protocols
• Restricted internal access to production systems and user data
• Ongoing monitoring for unauthorised access, misuse, or system vulnerabilities
• Use of reputable cloud infrastructure providers with strong security and compliance practices
• While no system can be guaranteed to be 100% secure, we continuously review and improve our security practices to reduce risk and protect user data.

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent

Requests can be made via support@basedaudio.co.uk.

If you have any questions about this Privacy Policy or our data practices, contact:

Based Audio
Email: support@basedaudio.co.uk

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Last updated: January 2026